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 Customer Service

Frequently Asked Questions

Pre-Sales FAQs

Billing & Account FAQs

Customer Knowledgebase

Technical Support

Hours of Operation: 24 Hours for all technical support related question and issues.

To view the Getting Started Guide on your new reseller account:
Reseller Start Guide - WebsitePanel Reseller Guide

To view flash tutorials on managing your hosting account:
Cpanel 11 - Web Host Manager 11 - WebsitePanel

The best way to request support is using helpdesk:
Customer Helpdesk

To send email to technical support:
support@premiumreseller.com

Billing Support

To login to billing and manage invoices:
Log In Customer Area

To send email to billing department:
billing@premiumreseller.com

To cancel your account:
Cancellation Form

Add-on Service

Free Billing Script: Click Here
Free Enom Domain Reseller Account: Click Here
Free End User Support: Click Here
To purchase a dedicated ip: Click Here
To order VPS add-on service: Click Here

 
 
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